Hotel Fast Food 21.5 Inch Self Service Cash Register Kiosk Terminal Printer Qr Code Scanner Self Service Payment Kiosks

In the Catering Industry, Screen Size Directly Impacts Customers’ Ordering Experience and Merchants’ Marketing Efficiency

The 21.5-inch self-service ordering kiosk, with its larger display area and higher visual clarity, is emerging as the top upgrade choice for scenarios such as chain fast-food restaurants, theme restaurants, and food courts. Compared with small-sized devices, the 21.5-inch screen can display more dish information and promotional activities simultaneously, and even embed dynamic video menus, helping merchants capture customers’ attention within 3 seconds.

Visual Marketing Advantages of the 21.5-inch Self-service Ordering Kiosk

The core competitiveness of the 21.5-inch self-service ordering kiosk lies in its design concept of "the screen is an advertising space":

3x Increase in Information Capacity: A single screen can display 15-20 dishes (including images and prices) at the same time. Customers can compare and choose without flipping pages, reducing the abandonment rate of orders caused by complex menu hierarchies.

Intelligent Push of Dynamic Ads: 1/3 of the right side of the screen is set as a fixed advertising space, and the content can be automatically switched according to time periods (e.g., pushing soybean milk set meals during breakfast hours, and buy-one-get-one-free offers during afternoon tea time).

Remote Content Management System: Merchants can change menu backgrounds and upload promotional videos via a mobile APP, without the need for on-site operations.

Field test data from a pizza chain brand shows that after using 32-inch self-service ordering kiosks, the average customer ordering time was reduced from 4.2 minutes to 2.8 minutes, and the rate of add-on purchases for set meals increased by 18%.

Durability Design of the 21.5-inch Self-service Ordering Kiosk

Targeting the actual environments of restaurants, such as kitchen fumes and frequent customer touch, the device has been strengthened in three aspects at the hardware level:

Oil-Resistant Screen Coating: Adopting oleophobic and hydrophobic coating technology, fingerprints and oil stains can be wiped clean in one swipe, reducing maintenance costs by 60%.

Heat Dissipation and Moisture-Proof Structure: The internal air duct adopts a "front-in and rear-out" dual-fan design, ensuring stable operation even in high-temperature summer environments (operating temperature: -10℃ ~ 50℃).

Anti-Misoperation Interaction Optimization: The spacing between buttons is expanded to 3.5cm (the industry standard is 2cm), making it less likely to misclick even when operating with gloves or wet hands.

Multi-Industry Adaptation Solutions for the 21.5-inch Self-service Ordering Kiosk

Although developed specifically for catering scenarios, the 21.5-inch self-service ordering kiosk can be quickly transformed into an interactive terminal for the following scenarios through software system switching:

Supermarket Fresh Food Zones: Serves as an aggregated screen for electronic shelf labels, displaying real-time commodity inventory and limited-time discounts.

Scenic Area Visitor Centers: Loads map navigation and ticket booking functions, and displays panoramic VR of the scenic area on the large screen.

Corporate Canteens: Connects to the meal card system, allowing employees to retrieve their personal dietary aversions (e.g., "no green onions or garlic") via facial recognition.

From improving ordering efficiency to expanding marketing boundaries, the 21.5-inch self-service ordering kiosk leverages its larger screen to carry richer business possibilities. Its durability design and cross-industry adaptability enable merchants to gain long-term returns from a one-time investment.

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