Self-Ordering Digital Kiosk for Retail and Hospitality

In the wave of digital transformation in the catering industry, the 23.6-inch self-service ordering machine, with its ideal size and scene adaptability, has become a smart entry point for fast food restaurants, coffee shops, and supermarkets. From the visual impact of the curved screen to the modular hardware design, this device balances efficiency and cost with industrial-grade innovation, evolving the ordering process from "manual service" to "spatial interaction."

Hardware Innovation of the 23.6-inch Self-Service Ordering Machine:

 A 23.6-inch IPS capacitive touchscreen is the core carrier of this spatial revolution. With a 1920×1080 full HD resolution and a 178° wide viewing angle, customers can clearly browse menu images and promotional information even at busy restaurant entrances. The screen surface uses an anti-fingerprint coating process; after 2000 touches per day in actual testing, the oil residue rate is reduced by 70%, and cleaning efficiency is improved by 3 times.

The machine's design hides clever features: the curved screen version uses an 1800R radius to create an immersive visual experience, making food displays more attractive; the upright model features a detachable tray at the bottom, which can hold order numbers and hide cables for a cleaner look. The unibody aluminum alloy frame and IP54 protection rating ensure stable operation even in environments with steamy conditions like hot pot restaurants or fructose splashes like milk tea shops.

The 23.6-inch self-service ordering machine boasts hardware configurations suitable for all scenarios.

In fast-food chains, the machine's dual-mode interactive design is particularly practical. The top integrates a barcode scanner, supporting 45° tilt scanning for payment; the side features a bank card sensor and NFC module, catering to the traditional payment habits of middle-aged and elderly customers. Real-world testing data from a chain pizza restaurant shows that the dual payment channels enable a single machine to process up to 600 orders per day during peak hours, with a payment success rate of 99.2%.

In supermarkets and shopping malls, scalability is more important. The rear panel features four USB 3.0 ports and an RJ45 Ethernet port, allowing simultaneous connection to electronic scales, receipt printers, membership card readers, etc.

23.6-inch Self-Service Ordering Machine: The Art of Balancing Cost and Efficiency

Pricing strategy is the core competitive advantage of this device. The basic version meets the needs of QR code ordering and payment, suitable for small and medium-sized catering stores; the advanced version adds features such as a curved screen and dual-screen display, adapting to high-traffic scenarios. A coffee brand's calculations show that deploying three units reduces labor costs by 40%, with a return on investment period of only 6 months.

Maintenance convenience is also carefully designed: the front-opening maintenance compartment allows for paper replacement without disassembling the entire machine; the modular motherboard supports hot-swappable replacement, allowing convenience store staff to complete troubleshooting after 10 minutes of training. The industrial-grade wide-temperature design (-20℃ to 60℃) ensures stable performance at outdoor food pick-up windows in northern winters.

The 23.6-inch self-service ordering machine redefines the catering space with hardware innovation—from immersive ordering with curved screens in fast food restaurants to modular peripheral expansion in supermarkets and high-frequency touch cleaning in milk tea shops, every detail has been validated in commercial scenarios. With precise hardware configuration, it provides merchants with a digital transformation solution of "low-cost deployment and high-efficiency returns".

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