Place of Origin:
Guangdong, China
Brand Name:
ZXTLCD
Certification:
CE/Rohs/FCC
Model Number:
ZXTLCD-SOK215DW001
21.5 Inch Desktop Restaurant Ordering Machine Self Service Terminal Checkout Payment Kiosk SDK Facial Recognition Multi-OS
As brick-and-mortar stores transition to "digital operations," equipment is no longer just a tool, but a crucial node directly involved in the service process. An excellent self-service ordering terminal must not only perform basic transaction functions but also play multiple roles in guiding, showcasing, and converting customers. This 21.5-inch vertical self-service ordering machine is an integrated solution designed with the core goal of "improving overall store efficiency."
In real-world scenarios, a customer's first step often determines their overall experience. Complex ordering processes or long queues can easily lead to customer loss. This device simplifies complex operations into a few clicks through an intuitive interface: browse, select, confirm, and pay. The entire process is logically clear and requires almost no additional guidance to complete the order. This "low learning cost" experience is a key reason for its popularity in high-traffic scenarios.
| 21.5-inch white desktop ordering machine | |||
| LCD Panel Parameters | Screen Size | 21.5 inch | |
| Display area | 476.5(H) X 268(V)mm | ||
| Aspect Ratio | 16:9 | ||
| LCD Type | a-Si TFT-LCD | ||
| Max Resolution | 1920 X 1080 | ||
| Display color | 16.7M , 72% NTSC | ||
| Brightness | 350 cd/㎡ | ||
| Contrast Ratio | 3000:1 | ||
| Viewing angle(up/down/left/right) | 89/89/89/89 (Typ.)(CR≥10) | ||
| Response Time | 20ms | ||
| LCD Panel Life(hrs) | 60,000(hrs) | ||
| Field Frequency | 60Hz | ||
| PCAP Touchscreen Panel Parameters | Touch style | Projected Capacitive Touch screen | |
| Touch points | 10 points | ||
| Cover Glass | Physical toughened Morse magnitude 7 explosion-proof | ||
| Anti-microbial protection and Shatterproof Protection | |||
| Optically bonded 3mm glass for low parallax | |||
| The glass transmittance | >88%(Higher transmittance depends on the glass surface treatment technology, eg AR/AG) >88% | ||
| Response speed | < 6ms | ||
| Accuracy of touch | More than 90% of the touch area ±2mm | ||
| Touch ways | Fingers, touch pen | ||
| Output format | The coordinate output | ||
| Clicks time | Unlimited | ||
| The smallest touch size | 5mm | ||
| Long resistance | Yes available | ||
| Touch Interfaces | USB | ||
| Operating temperature & Humidity | below10℃ ~ +50℃, ≤ 85%RH | ||
| Storage temperature & Humidity | below20℃ ~ +60℃, ≤ 90%RH | ||
| Mini PC Parameters (Fan-less Industrial PC) | CPU | Intel Celeron J1900 | |
| RAM | 8GB | ||
| SSD | 64GB | ||
| WIFI | 150Mbps 802.11n wifi integate | ||
| Network port | RJ45, 10M/100M Adaptive Ethernet | ||
| Interface | 2 * RJ45 GB Ethernet | ||
| 2 * RS232 Serial Port | |||
| operating system | Win10 or win11 optional | ||
| Onboard interface | HDMI input | 1 | |
| VGA input | 1 | ||
| DVI input | 1 | ||
| USB Type B or Any USB Type optional | 1 | ||
| Parts(Built-in) | QR/Barcode Reader | Can recognize 1D barcode and 2D barcode | |
| Receipt Printer | 80mm Thermal printer with cutter | ||
| Power | Power supply | AC 100V~240V, 50/60Hz | |
| The Max power loss | ≤ 45w | ||
| Standby power loss | < 1W | ||
| Features | Operating temperature | 0℃ ~ 50℃ | |
| Storage temperature | below10℃ ~ +60℃ | ||
| Accessories | The length of Power Cable | 1.5m | |
| The length of HDMI Cable | 2m | ||
| The length of USB-A to USB-B Cable | 1.5m | ||
| Versatile Mounting Solution | Wall Mounted | with walll mount bracket | |
| Stand Holder(Optional) | Movable, can be with wheels on the base, height is adjustable | ||
| Package size | Machine body size | Customized | |
| Net weight | Customized | ||
| Unit Package size | Approx. 950(H) × 520(W) × 400(D) mm | ||
| The Gross weight of Unit Package | Approx. 15 – 22 kg | ||
In terms of hardware, the device uses a 21.5-inch high-definition display with excellent brightness and clarity, ensuring clear content display even in shopping malls or brightly lit environments. The touchscreen uses capacitive technology, providing fast and accurate response and supporting prolonged, high-frequency use. Whether quickly selecting items or swiping through pages, the experience remains smooth.
Furthermore, the device boasts excellent scalability. By adding scanning modules, cameras, or communication components, more functions can be achieved, such as member identification, remote management, or data collection. This flexible configuration allows the device to extend beyond ordering to a wider range of service scenarios.
From a business perspective, these self-service devices are transforming traditional store operations. They reduce reliance on manual labor while improving service consistency and stability. Through interface guidance and recommendation mechanisms, they can also influence user decision-making, leading to additional sales growth.
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Overall, this 21.5-inch vertical self-service ordering machine not only achieves high functional integration but also balances practicality and aesthetics in its design and user experience. It meets the current efficiency needs of stores while providing a foundation for future intelligent upgrades. In the ever-changing business environment, such devices are becoming a crucial bridge connecting customers and services.
If you would like to get the specification about above product, or you hope to discuss your requirements or need any additional information on our this product , then please do not hesitate to send us a inquiry and contact our sales team now.
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