Place of Origin:
Guangdong, China
Brand Name:
ZXTLCD
Certification:
CE/Rohs/FCC
Model Number:
ZXTLCD-SOK215PTZ
In the efficiency-driven fast food industry, customers expect fast, accurate, and personalized service, while operators need to find a balance between cost control and experience optimization. The 21.5-inch Food Ordering Kiosk System, with its large-screen intelligent interaction, end-to-end digital integration, and flexible deployment capabilities, is becoming a key engine driving the fast food industry towards smart operations. This article will analyze how this device systematically improves fast food service efficiency and customer satisfaction, focusing on its technological advantages, scenario-based applications, and systemic value.
Equipped with a 21.5-inch full HD IPS display, the device not only provides 1080P visual clarity but also ensures clear visibility under different lighting conditions through intelligent light-sensing adjustment. Its ten-point capacitive touch technology supports simultaneous operation by multiple users and quick gesture interaction, reducing the average ordering time to less than 40 seconds.
The system features a built-in AI recommendation engine that dynamically adjusts menu display strategies based on data such as time of day, weather, and historical orders. For example, during peak lunch hours, it automatically highlights "express service" combinations, while on rainy days, it intelligently recommends hot meal sets, helping customers complete their order in three steps. The interface also supports 3D display of dishes, nutritional information labeling, and allergen alerts, enhancing efficiency while increasing service transparency and trust.
1. Intelligent Scheduling and Kitchen Collaboration: The device deeply integrates an intelligent order distribution system. After successful order payment, orders are automatically split and dispatched to the appropriate workstations based on preparation time, process complexity, and kitchen load. The system can also track order progress in real time, automatically triggering alerts when abnormal delays occur and pushing estimated waiting time updates to customers, achieving visualized management of the "preparation-delivery" process.
2. Integrated Omnichannel Order Management: Supports multiple channels such as dine-in, takeout, and pre-orders. Orders are uniformly aggregated in a central processing system, avoiding errors and omissions in manual order allocation. Merchants can view real-time sales data, menu rankings, and time-of-day analysis across various channels in the backend, providing data support for operational decisions. The system also supports API integration with major food delivery platforms, enabling real-time synchronization of online and offline inventory, pricing, and promotional activities.
The 21.5-inch Food Ordering Kiosk System is evolving from a single interactive device into an "intelligent catering platform." By opening API interfaces, merchants can gradually integrate supply chain management systems, kitchen automation equipment, energy management modules, and more, building a truly smart restaurant ecosystem. Currently, the industry has launched an integrated subscription model combining hardware, systems, and data services, significantly lowering the barrier to digital transformation for catering businesses.
| LCD Panel Parameters | Screen Size | 17 inch | |
| Display area | 337.92(H) X 270.34(V)mm | ||
| Aspect Ratio | 16 : 9 | ||
| LCD Type | a-Si TFT-LCD | ||
| Max Resolution | 1920 X 1080 | ||
| Display color | 16.7M , 72% NTSC | ||
| Brightness | 350 cd/㎡ | ||
| Contrast Ratio | 3000 :1 | ||
| Viewing angle(up/down/left/right) | 89/89/89/89 (Typ.)(CR≥10) | ||
| Response Time | 20ms | ||
| LCD Panel Life(hrs) | 60,000(hrs) | ||
| Field Frequency | 60Hz | ||
| PCAP Touchscreen Panel Parameters | Touch style | Projected Capacitive Touch screen | |
| Touch points | 10 points | ||
| Cover Glass | Physical toughened Morse magnitude 7 explosion-proof | ||
| Anti-microbial protection and Shatterproof Protection | |||
| Optically bonded 3mm glass for low parallax | |||
| The glass transmittance | >88%(Higher transmittance depends on the glass surface treatment technology, eg AR/AG) >88% | ||
| Response speed | < 6ms | ||
| Accuracy of touch | More than 90% of the touch area ±2mm | ||
| Touch ways | Fingers, touch pen | ||
| Output format | The coordinate output | ||
| Clicks time | Unlimited | ||
| The smallest touch size | 5mm | ||
| Long resistance | Yes available | ||
| Touch Interfaces | USB | ||
| Operating temperature & Humidity | below10℃ ~ +50℃, ≤ 85%RH | ||
| Storage temperature & Humidity | below20℃ ~ +60℃, ≤ 90%RH | ||
| Mini PC Parameters (Fan-less Industrial PC) | CPU | Intel Celeron J1900 | |
| RAM | 8GB | ||
| SSD | 64GB | ||
| WIFI | 150Mbps 802.11n wifi integate | ||
| Network port | RJ45, 10M/100M Adaptive Ethernet | ||
| Interface | 2 * RJ45 GB Ethernet | ||
| 2 * RS232 Serial Port | |||
| operating system | Win10 or win11 optional | ||
| Onboard interface | HDMI input | 1 | |
| VGA input | 1 | ||
| DVI input | 1 | ||
| USB Type B or Any USB Type optional | 1 | ||
| Parts(Built-in) | QR/Barcode Reader | Can recognize 1D barcode and 2D barcode | |
| Receipt Printer | 80mm Thermal printer with cutter | ||
| Power | Power supply | AC 100V~240V, 50/60Hz | |
| The Max power loss | ≤ 45w | ||
| Standby power loss | < 1W | ||
| Features | Operating temperature | 0℃ ~ 50℃ | |
| Storage temperature | below10℃ ~ +60℃ | ||
| Accessories | The length of Power Cable | 1.5m | |
| The length of HDMI Cable | 2m | ||
| The length of USB-A to USB-B Cable | 1.5m | ||
| Versatile Mounting Solution | Wall Mounted | with walll mount bracket | |
| Stand Holder(Optional) | Movable, can be with wheels on the base, height is adjustable | ||
| Package size | Machine body size | Customized | |
| Net weight | Customized | ||
| Unit Package size | 440 X 385 X 110mm | ||
| The Gross weight of Unit Package | 50kg | ||
In the future, with the maturity of technologies such as edge computing, AI visual analytics, and cross-system collaboration, Food Ordering Kiosk System will further become core nodes connecting consumers, kitchens, supply chains, and management systems, driving the fast-food industry towards end-to-end digitalization, personalized service, and lean operations.
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