In the capital of Saudi Arabia, Riyadh, major shopping centers continuously strive for excellence in service quality, aiming to provide every customer with the most satisfying shopping experience. The 12.1-inch customized mall service feedback Kiosk, tailored by ZXTLCD Technology, has become an essential tool for shopping centers to enhance service quality due to its compact, simple, and convenient features.
12.1-inch Customized Service Feedback Kiosk: Simple Functionality, Collecting Genuine Feedback
As a Kiosk specifically designed for 'collecting customer opinions,' this 12.1-inch customized service feedback Kiosk has relatively simple functionality, and its operation is sufficiently easy and quick. Customers can provide ratings on different dimensions by tapping the screen and swiping up and down, such as overall shopping center experience, service attitude, product quality, and environmental hygiene. They can also leave specific opinions or suggestions. This ensures the authenticity of the feedback while providing detailed directions for improvement.
12.1-inch Customer Feedback Self-service Kiosk: Horizontal Design, Exquisite Appearance
This 12.1-inch customer feedback self-service Kiosk adopts a horizontal design that is more ergonomic, making it convenient for customers to operate. The compact body not only saves space but can also be flexibly placed in various corners of the shopping center, such as beside the cashier, at the elevator entrance, or in the rest area. The shopping center has also affixed additional stickers on the Kiosk to ensure compatibility with the shopping center's environment.
12.1-inch Shopping Center Customer Feedback Kiosk: Data Management, Continuous Improvement
To help the shopping center better manage customer feedback information, this 12.1-inch customer feedback Kiosk is equipped with an intelligent data analysis system. Managers can view feedback data in real-time through the backend management system, including overall customer satisfaction and specific issue classification statistics. By analyzing this data, the shopping center can promptly identify shortcomings in service and take targeted measures to improve, thereby continuously enhancing customer satisfaction.
In various shopping centers in Riyadh, this 12.1-inch customized service feedback Kiosk is gradually integrating into the customers' view, becoming one of the important tools in shopping center operation planning, helping to continuously improve service levels and create a better shopping environment.
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